Jeremy Bell
About Jeremy Bell
Jeremy Bell serves as the Team Lead and Senior Customer Success Manager at SocialClimb, where he has worked since 2021. He has extensive experience in customer success management, particularly in the multi-family property sector, and has held various roles in the software industry.
Work at SocialClimb
Jeremy Bell has been employed at SocialClimb since 2021, serving as a Customer Success Manager - Enterprise. In this role, he focuses on ensuring customer satisfaction and success within the enterprise segment. In 2022, he was promoted to Team Lead, Senior Customer Success Manager, where he oversees a team dedicated to enhancing customer experiences. His tenure at SocialClimb spans over three years, during which he has contributed to the company's mission of providing effective solutions for customer success.
Previous Experience in Customer Success
Before joining SocialClimb, Jeremy Bell held several positions in customer success management. He worked at Filevine as a Customer Success Manager for 11 months in 2019 to 2020. Following that, he served as a Senior Customer Success Manager at SOCi, Inc. for 8 months in 2020 to 2021. Prior to these roles, he spent five years at Entrata, initially as a Client Executive and later as a Senior Customer Success Manager. His diverse experience in customer success management has equipped him with valuable skills in managing client relationships.
Education and Expertise
Jeremy Bell earned a Bachelor of Science (B.S.) degree in Kinesiology and Exercise Science from Utah Valley University, completing his studies from 2006 to 2011. His educational background complements his professional experience, particularly in managing customer success for multi-family properties. He possesses expertise in Search Engine Optimization (SEO) and Business Relationship Management, which enhances his ability to drive customer engagement and satisfaction.
Background in Sales and Customer Service
Jeremy Bell has a strong background in sales and customer service, particularly within the computer software industry. His experience spans various roles that emphasize the importance of customer success and relationship management. This foundation has been instrumental in his ability to navigate customer needs effectively and implement strategies that foster long-term client relationships.