Sindy De La Torre Pacheco, PhD, Ssgb

Associate Chief Operations Officer @ Society of St. Vincent de Paul

About Sindy De La Torre Pacheco, PhD, Ssgb

Sindy De La Torre Pacheco, PhD, Ssgb, serves as the Associate Chief Operations Officer at The Society of St. Vincent de Paul - Phoenix, where she has played a key role in advancing the organization’s data-driven initiatives. With a strong academic background and extensive experience in data analytics and program management, she has contributed significantly to the non-profit sector over the past several years.

Current Role at Society of St. Vincent de Paul

Sindy De La Torre Pacheco serves as the Associate Chief Operations Officer at The Society of St. Vincent de Paul - Phoenix. She has held this position since 2024, contributing to the organization's operational strategies and initiatives. Her leadership focuses on enhancing organizational efficiency and effectiveness, particularly in data-driven decision-making.

Previous Positions at Society of St. Vincent de Paul

Sindy has held multiple roles at The Society of St. Vincent de Paul - Phoenix, starting as a Researcher and Volunteer Engagement in 2019. She progressed to Program Supervisor, then served as Data and Design Manager from 2020 to 2022, and later as Director of Design & Data Analytics from 2022 to 2023. Most recently, she was the Director of Operations & Analytics from 2023 to 2024. Throughout these roles, she has played a key role in transforming the organization into a data-led entity.

Academic Background and Expertise

Sindy holds a Doctor of Philosophy (PhD) in Environmental Social Sciences from Arizona State University, where she studied from 2010 to 2015. She also earned a Master's degree in Regional Development from Universidad Autónoma de Coahuila from 2007 to 2009, and a Bachelor's degree in Anthropology from Universidad Autónoma de Querétaro from 2002 to 2006. Her academic background supports her expertise in data analysis and research methodologies.

Teaching Experience

Sindy has extensive teaching experience, having served as a Lecturer at Universidad Autónoma de Coahuila from 2007 to 2009 and at UNIVERSIDAD IBEROAMERICANA TORREÓN from 2015 to 2017. Additionally, she worked as a Teaching Associate and Course Instructor at Arizona State University from 2010 to 2014. Her teaching roles have contributed to her skills in communication and education within academic settings.

Research and Design Initiatives

Sindy has been instrumental in leading UX research, UI testing, and UI design initiatives. She employs mixed methods to analyze behaviors and attitudes, translating insights into improved products and experiences. Her work involves utilizing Design Thinking, analytics, and technology to optimize processes and enhance donor and volunteer engagement.

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