Aman Ali
About Aman Ali
Aman Ali is a Customer Service Operations Manager at SockSoho in San Francisco, California, where he has worked since 2022. He has a background in commerce and human resources, with previous roles in various companies, including Mahindra and Mahindra Limited and freeskout.
Current Role at SockSoho
Aman Ali serves as the Customer Service Operations Manager at SockSoho, a position he has held since 2022. In this role, he focuses on enhancing customer service operations and implementing strategic planning initiatives aimed at improving operational efficiency. His work is based in San Francisco, California, where he leads efforts to develop and execute training programs for staff to elevate customer service skills.
Previous Experience in Customer Service and Operations
Before joining SockSoho, Aman Ali worked at freeskout as a Data Entry Assistant from 2021 to 2022. He also held a brief position as a Business Development Associate at Corizo for two months in 2022. Prior to these roles, he gained experience as an Operations Manager at Mahindra and Mahindra Limited from 2020 to 2021, where he was involved in operational management within the automotive and agricultural sectors.
Educational Background
Aman Ali has a solid educational foundation in commerce and human resources management. He is currently pursuing a Master of Commerce (MCom) at Bundelkhand University, expected to complete in 2025. He previously earned a Bachelor of Commerce (BCom) from the same university, graduating in 2023. His early education includes an Intermediate in Commerce from Suraj Gyan Modern Public School and a High School diploma in Mathematics from Morning Star Children's Senior Secondary Academy.
Skills and Expertise
Aman Ali possesses expertise in managing cross-functional teams, which enhances customer service operations. His skills include strategic planning and the development of training programs aimed at improving customer service capabilities. These competencies contribute to his effectiveness in his current role at SockSoho and reflect his commitment to operational excellence.