Ian Hooley
About Ian Hooley
Ian Hooley is a Senior Manager of Account Strategy at SoftBank Robotics America, where he has worked since 2023. He has a diverse background in account management and customer experience, with previous roles at Uber, Grey Group, and Wyng.
Work at SoftBank Robotics
Ian Hooley currently serves as the Senior Manager of Account Strategy at SoftBank Robotics America. He has held this position since 2023, contributing to the company's strategic initiatives in New York, New York. Prior to this role, he worked in the Growth and Customer Experience department at the same organization from 2022 to 2023.
Previous Experience in Account Management
Before joining SoftBank Robotics, Ian Hooley accumulated significant experience in account management. He worked at Grey Group as an Account Executive for nine months in 2017 and served as an Assistant Account Executive from 2015 to 2017. His roles involved managing client relationships and supporting account strategies.
Experience at Uber
Ian Hooley has held multiple roles at Uber. He worked as an Associate Partner Manager from 2020 to 2021 and later as a Global Partner Manager for four months in 2021. His experience at Uber focused on partner management and strategic growth initiatives.
Education Background
Ian Hooley studied at Washington and Lee University, where he earned a Bachelor's degree in English Language and Literature. This educational background has likely contributed to his communication and analytical skills in his professional roles.
Career Development at Wyng
At Wyng, Ian Hooley held two positions. He served as a Customer Success Manager from 2017 to 2019 and then as an Enterprise Customer Success Manager from 2019 to 2020. His responsibilities included ensuring customer satisfaction and driving product adoption.