Jakub Tutaj
About Jakub Tutaj
Jakub Tutaj is a Senior Product Manager with extensive experience in product management roles at Zendesk and currently at Softr. He holds a Master's degree in Systemy Teleinformatyczne from Politechnika Krakowska and has developed strategies to improve customer engagement and conversion rates.
Work at Softr
Jakub Tutaj has been serving as a Senior Product Manager at Softr since 2023. He operates remotely from Chrzanów, Małopolskie, Poland. In this role, he focuses on product management strategies that align with the company's objectives and user needs.
Experience at Zendesk
Jakub Tutaj has extensive experience at Zendesk, where he held multiple roles. He worked as a Senior Product Manager for the Sell product from 2018 to 2021, and as a Principal Product Manager from 2021 to 2023. His tenure at Zendesk included a total of five years, during which he developed various product strategies.
Education and Expertise
Jakub Tutaj earned a Master's degree in Systemy Teleinformatyczne from Politechnika Krakowska, where he studied from 2004 to 2009. His educational background provides a solid foundation for his expertise in product management and technology.
Product Management Strategies
Jakub Tutaj has developed a growth strategy framework that emphasizes understanding, educating, activating, and retaining customers. This framework aims to drive product growth effectively. He also advocates for reducing 'bad friction' to improve conversion rates within product management.