Maria Harutyunyan

Customer Support Specialist @ Softr

About Maria Harutyunyan

Maria Harutyunyan is a Customer Support Specialist with experience in various roles, including positions at Jazva, Inc. and Softr. She holds a Bachelor's degree in Foreign Languages and Literatures from The Yerevan State Linguistic University after V. Brusov.

Current Role at Softr

Maria Harutyunyan serves as a Customer Support Specialist at Softr, a position she has held since 2022. In this role, she is responsible for addressing customer inquiries, providing support, and ensuring a positive user experience. Her experience in customer service allows her to effectively assist clients with their needs and resolve issues efficiently.

Previous Experience at Jazva, Inc.

Prior to her current role, Maria worked at Jazva, Inc. as a Customer Support Specialist from 2020 to 2022. During her two years at Jazva, she developed skills in customer relations and problem-solving, contributing to the overall satisfaction of the company's clientele.

Internship at Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

Maria gained valuable experience as an Assistant Intern at Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH from 2019 to 2020. This six-month internship in Yerevan, Armenia, provided her with insights into international cooperation and project management, which enhanced her professional skill set.

Quality Assurance Internship at Mantis | EVN

In 2022, Maria completed a three-month internship as a Quality Assurance Intern at Mantis | EVN. This role allowed her to gain experience in quality control processes and develop a keen eye for detail, which is essential in ensuring product standards.

Education at The Yerevan State Linguistic University

Maria holds a Bachelor's degree in Foreign Languages and Literatures from The Yerevan State Linguistic University after V. Brusov, where she studied from 2015 to 2019. Her education provided her with a strong foundation in language skills and cultural understanding, which supports her work in customer support.

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