Andrew Markopoulos, Sp
About Andrew Markopoulos, Sp
Andrew Markopoulos is a Senior Data Engineer with expertise in Multi-Agent Conversational AI and process automation. He has a diverse background in data analysis and system administration, having worked for several years in various roles at General Dynamics Information Technology and other organizations.
Current Role at Softrams
Andrew Markopoulos serves as a Senior Data Engineer at Softrams since 2023. In this role, he focuses on developing advanced data engineering solutions and enhancing the company's capabilities in data management and analysis. His contributions include presenting Generative AI Prompt Engineering techniques to empower employees in interacting with AI models, showcasing his commitment to fostering a knowledgeable workforce.
Previous Experience in Data Engineering
Prior to joining Softrams, Andrew held various positions at General Dynamics Information Technology. He worked as a Senior Data Scientist from 2021 to 2022, and as a Senior System Analyst & SharePoint Administrator from 2019 to 2021. His experience also includes a role as a Data Analyst & SharePoint Administrator from 2015 to 2019, and as a Service Desk Analyst in 2014. This extensive background in data-related roles has equipped him with a diverse skill set in data analysis and system administration.
Automation and AI Projects
Andrew engineered advanced Multi-Agent Conversational AI models that are capable of dynamic reasoning and interaction. He also automated the Medicare Rebated Calculation process in AWS, resulting in a significant reduction of approximately 80 hours of labor per quarter. Additionally, he deployed a proof of concept AI RAG chatbot using open source LLMs, the Langchain framework, and Streamlit UI in Python, demonstrating his expertise in AI and automation technologies.
Educational Background
Andrew Markopoulos studied at Towson University, where he earned a Bachelor of Science (BS) in Computer Information Systems with a Business Track from 2013 to 2015. Prior to that, he attended Harford Community College, achieving an Associate's Degree in Mathematics from 2012 to 2014. His educational background provides a strong foundation in both technical and analytical skills.
Consulting Experience
Before his current position, Andrew worked as a Senior Consultant at 11th Hour Service for a period of 7 months in 2022 to 2023. This role allowed him to apply his expertise in data engineering and consulting, contributing to various projects and initiatives during his tenure.