Rocio Rodriguez, Pmp
About Rocio Rodriguez, Pmp
Rocio Rodriguez is a Senior Cybersecurity Analyst and Documentation Specialist with extensive experience in technical writing and project management across various organizations. She has worked in roles related to cybersecurity, IT project management, and technical writing for over two decades, holding positions at notable companies such as Intelitrac, BAE Systems, and the U.S. Army Cyber Command.
Work at Softrams
Rocio Rodriguez currently holds the position of Senior Cybersecurity Analyst & Documentation Specialist at Softrams. She has been with the company since 2021, contributing her expertise in cybersecurity and documentation for a duration of three years. In her role, she is responsible for developing communication plans that outline technology systems supporting various processes. Additionally, she organizes and leads meetings with Network and Security engineers, ensuring effective documentation and training materials are created.
Previous Experience in Cybersecurity and Technical Writing
Rocio Rodriguez has extensive experience in cybersecurity and technical writing across various organizations. She worked at BAE Systems Applied Intelligence as a Senior Cyber Security Technical Writer and Project Manager for three months in 2015. Prior to that, she served as a Reverse Engineering Technical Writer and IT Project Manager at the Universal Service Administrative Co. (USAC) for five months in 2020. Her background includes roles at the U.S. Army Cyber Command and the Patient-Centered Outcomes Research Institute, where she focused on technical writing and project management.
Education and Certifications
Rocio Rodriguez has a solid educational background in computer science and education. She studied at the University of Maryland, where she earned a Master of Education (MEd). Additionally, she completed her undergraduate studies at Towson University, achieving a CISSP for Managers certification in 2012. Her professional development includes numerous certifications from the Computer Systems Institute, such as A+, Net+, Security+, MCSE, CISSP, ITILv4, and Certified Change Management Professional (CCMP), spanning from 2005 to 2016.
Technical Skills and Contributions
Rocio Rodriguez has developed significant technical skills throughout her career. She is proficient in creating standard operating procedures and swimlane Visio process flows for the ServiceNow EVS ticketing system, specifically for SAP Toolsets, including tenable.sc, Forescout, Nagios, Splunk, and Tanium. Her role also involves augmenting Tier 1 support to clarify end-user inquiries and creating training documentation related to firewalls and scanning processes.
Bilingual Communication Skills
Rocio Rodriguez is fluent in both Spanish and English, which enhances her communication and documentation capabilities in bilingual environments. This skill allows her to effectively engage with diverse teams and stakeholders, ensuring that technical information is accessible to a wider audience.