Andrew Dolan

Andrew Dolan

Director, Account Management @ Sojern

About Andrew Dolan

Andrew Dolan serves as the Director of Account Management at Sojern, where he has worked since 2023. He has extensive experience in account management, having held various positions at Sojern and other companies, and is known for his leadership in developing client relationships and driving revenue growth.

Work at Sojern

Andrew Dolan has held multiple positions at Sojern, starting as an Account Manager from 2014 to 2015. He progressed to Senior Account Manager from 2016 to 2017, then served as Manager, Account Management from 2017 to 2019. After a brief hiatus, he returned to Sojern as Senior Manager, Account Management from 2020 to 2022. Currently, he is the Director of Account Management, a role he has held since 2023. In this capacity, he leads a team responsible for managing Sojern's enterprise account portfolio across all European markets.

Education and Expertise

Andrew Dolan studied at the University of York, where he earned a Bachelor of Arts (B.A.) in English Literature (British and Commonwealth) from 2006 to 2009. He furthered his education at the same institution, obtaining a Master of Arts (M.A.) in Cultural Studies/Critical Theory and Analysis from 2009 to 2010. His educational background supports his expertise in account management and client relations.

Background

Before his tenure at Sojern, Andrew Dolan worked at Microsoft as an Account Manager from 2011 to 2014. He also gained experience in the cruise industry, working as a Retail Sales Assistant for Royal Caribbean International and P&O Cruises in 2010 and 2010-2011, respectively. His diverse background in sales and account management has contributed to his current role in leading teams and managing client portfolios.

Achievements

Andrew Dolan is recognized for his ability to develop, retain, and motivate a diverse group of direct reports while managing a multinational client portfolio. He has achieved over 40% year-over-year revenue growth in consecutive years by implementing effective retention and business development strategies. Additionally, he creates and leads new processes and projects to align with Sojern's organizational mission and strategic objectives.

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