Ashley Pudenz
About Ashley Pudenz
Ashley Pudenz is a Customer Success Manager with extensive experience in the digital advertising industry. She has a strong background in relationship building, problem solving, and project coordination, having worked for several companies including Sojern, DTN, and LTi Technology Solutions.
Work at Sojern
Ashley Pudenz has been employed at Sojern as a Customer Success Manager since 2020. In this role, she has developed expertise in managing a substantial book of accounts within the digital advertising industry. Her responsibilities include building relationships with clients and ensuring their success with Sojern's services. Previously, she also worked at Sojern in the same capacity from 2019 to 2020, contributing to her understanding of customer needs and service delivery.
Education and Expertise
Ashley Pudenz earned a Bachelor of Business Administration (BBA) degree in Marketing/Marketing Management from the University of Nebraska-Lincoln, completing her studies from 2009 to 2013. This educational background has equipped her with the foundational knowledge necessary for her roles in customer success and project management. Her expertise includes relationship building, problem solving, and the implementation of software solutions.
Background in Customer Success
Ashley Pudenz has a diverse background in customer success roles across various organizations. After her initial position as a Sales Intern at University Directories in 2010, she progressed to roles such as Client Service Analyst at Fiserv from 2013 to 2015, and later as an Implementation Specialist at LeaseTeam, Inc. in 2015. She served as a Customer Success Manager at DTN for a brief period in 2020 before returning to Sojern.
Project Management Experience
Ashley Pudenz has significant experience in project management, having worked as a Project Coordinator at LTi Technology Solutions from 2015 to 2019. In this role, she coordinated various projects, enhancing her organizational and leadership skills. She briefly served as a Project Manager at LTi Technology Solutions in 2019, further solidifying her project management capabilities.
Career Progression
Ashley Pudenz's career has shown a steady progression through various roles in customer success and project management. Starting as a Sales Intern, she moved through positions that included Client Service Analyst, Implementation Specialist, and Project Coordinator. Her current role as Customer Success Manager at Sojern highlights her growth and commitment to the field over the years.