Hallie Zitek
About Hallie Zitek
Hallie Zitek is a Customer Success Manager with a Bachelor of Science in Communication Studies from Nebraska Wesleyan University. She has experience in client management and has worked in various roles within the customer success domain since 2016.
Current Role at Sojern
Hallie Zitek currently serves as a Customer Success Manager at Sojern, a position she has held since 2020. In this role, she is responsible for guiding clients through the entire customer journey, which includes onboarding, renewals, and up-sells. Her focus is on building genuine connections and relationships with both clients and colleagues, which enhances client satisfaction and retention.
Previous Experience at Sojern
Before her current role, Hallie Zitek worked at Sojern as an Implementation Success Manager from 2019 to 2020. Additionally, she held the position of Customer Success Associate, Attractions, for two months in 2020. Her experiences at Sojern contributed to her understanding of customer success strategies and client management.
Education and Expertise
Hallie Zitek earned her Bachelor of Science (B.S.) degree in Communication Studies from Nebraska Wesleyan University, where she studied from 2013 to 2016. This educational background has equipped her with strong communication skills, essential for her roles in customer success and client relations.
Coaching Experience
In 2016, Hallie Zitek worked as a Youth Girls Coach at the Magellan International Soccer Academy in the Lincoln, Nebraska area. During her five-month tenure, she gained experience in leadership and mentorship, which has contributed to her ability to connect with clients and colleagues in her current roles.
Early Career and Internships
Before her roles in customer success, Hallie Zitek interned as a Legal Assistant at Wolzen Law Office from 2015 to 2017. This two-year internship provided her with foundational skills in client interaction and office management. She also briefly worked at Mortech, a Zillow Group business, as a Customer Success Manager in 2020.