Jenna Maio

Client Success Manager @ Sojern

About Jenna Maio

Jenna Maio is a Client Success Manager at Sojern, where she has worked since 2023. She has a background in data analysis and client management, having previously held positions at Progrexion, Deer Valley Resort, and National Bank of Arizona.

Work at Sojern

Jenna Maio currently serves as a Client Success Manager at Sojern, a position she has held since 2023. In this role, she manages over 100 digital media marketing campaigns, which include display, video, native, and CTV formats. Jenna leads monthly client calls to ensure client satisfaction and reviews campaign performance. She previously worked at Sojern as a Campaign Specialist for two months in 2021 and as a Client Success Associate from 2021 to 2022. During her tenure, she was promoted to Client Success Manager within two years for exceeding goals and demonstrating leadership within the Client Success team.

Education and Expertise

Jenna Maio studied at Creighton University from 2015 to 2019, where she earned a Bachelor of Science degree with a focus on Business Intelligence and Analytics, specifically in Business Analytics and Marketing: Customer Analytics. Prior to that, she attended Xavier College Preparatory from 2011 to 2015. Her educational background provides her with a strong foundation in data analysis and marketing strategies, which she applies in her current role.

Background

Jenna Maio has a diverse work history that includes various roles in client success and data analysis. She began her career as a Summer Intern at the National Bank of Arizona in 2015 and continued with a similar role in 2016. In 2017, she worked as a Summer Camp Counselor at Deer Valley Resort. In 2018, she gained experience as a Data Analyst Intern at Progrexion for three months. This varied background has equipped her with skills in client management, data analysis, and problem-solving.

Achievements

Jenna Maio has demonstrated significant professional growth during her career. She was promoted to Client Success Manager at Sojern within two years of joining the company, a recognition of her ability to exceed performance goals and exhibit leadership qualities. In her current role, she analyzes performance data to provide strategic recommendations and identify upsell opportunities, showcasing her analytical skills and commitment to client success.

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