Mariana Calderon
About Mariana Calderon
Mariana Calderon is a Senior Client Success Manager at Sojern, where she has worked since 2019 in Dublin, Ireland. She has a diverse background in customer success, sales, and marketing, with previous roles at various companies and a strong educational foundation in tourism and language studies.
Work at Sojern
Mariana Calderon has been employed at Sojern since 2018. She started as a Customer Success Associate in the EMEA region and held this position for one year. In 2021, she advanced to the role of Senior Client Success Manager, where she has been working for three years. Her responsibilities include managing client relationships and ensuring customer satisfaction in the Dublin office.
Education and Expertise
Mariana Calderon has a diverse educational background. She studied at Universidad Nueva Esparta, where she earned a Bachelor of Business Administration (B.B.A.) in Tourism and Travel Services Management from 2007 to 2011. Additionally, she completed a Diploma in Tourism Management & Marketing at Dublin Business School from 2014 to 2015. She also achieved an Intensive Course in Advanced English at the Emerald Cultural Institute in 2012 and obtained a First Certificate in English from the University of Cambridge ESOL Examinations in the same year.
Background
Mariana Calderon began her career with an internship at Alcaldía de El Hatillo in Venezuela in 2009. She then worked at Hotel Eurobuilding Caracas as a Front Desk Clerk in 2011. After relocating to Dublin, she held various positions, including Sales and Marketing Manager at Crunch Fitness Premier from 2012 to 2016, Sales Support Executive at Smartglass International from 2016 to 2017, and Customer Support Associate at Wish from 2017 to 2018.
Professional Experience
Throughout her career, Mariana Calderon has gained extensive experience in customer success and support roles. Her tenure at Sojern has focused on client management in the EMEA region. Prior to this, her roles at Crunch Fitness Premier and Smartglass International involved sales and marketing responsibilities, contributing to her expertise in customer relations and service.