Michele Franzon
About Michele Franzon
Michele Franzon is a Senior Sales Manager at Sojern, where he has worked since 2024. With over eight years of experience in sales and business development, he specializes in guest experience solutions and multilingual communication.
Work at Sojern
Michele Franzon has been serving as a Senior Sales Manager at Sojern since 2024, working remotely in the United States. Prior to this role, she held various positions within the company, including Sales Executive and Senior Sales Executive for the Spain and Italy markets. Her tenure at Sojern has spanned multiple years, contributing to her extensive knowledge of the company's operations and sales strategies.
Education and Expertise
Michele holds a Professional Diploma in Tourism and Hotel Management from I.R.Fo.P, which she completed from 1998 to 2002. Additionally, she studied Revenue and Demand Management at ESSEC Business School, achieving a certification in Hotel Management: Distribution in 2020. Her educational background supports her expertise in guest experience solutions, customer satisfaction, and engagement.
Background in Sales and Business Development
Michele has over 8 years of experience in sales and business development, focusing on growth strategies, market penetration, and client retention. Before her current role at Sojern, she worked at Fusion Worldwide as a Business Development Manager and held positions at Datadog and Hertz. Her diverse experience across various industries has equipped her with skills in negotiations and pipeline management.
Multilingual Communication Skills
Michele possesses multilingual communication skills, being fluent in English, Italian, Spanish, and French. This proficiency enhances her ability to engage with international clients and facilitates effective sales strategies in diverse markets.
Previous Work Experience
Michele's career includes a range of roles in customer service and sales. She worked as a Customer Service Representative at Hertz and as an International Travel Sales Consultant at Flight Centre Travel Group. Additionally, she has experience as a Bilingual Collector Agent at Bill Gosling Outsourcing and as a Freelance Translator, which further demonstrates her versatility in different professional environments.