Ilkka Suomaa
About Ilkka Suomaa
Ilkka Suomaa is a Customer Success Manager at Solita, where he has worked since 2017. He has a background in account management and digital marketing, with experience at several companies in Finland.
Current Role at Solita
Ilkka Suomaa serves as a Customer Success Manager at Solita, a position he has held since 2017. In this role, he focuses on enhancing customer satisfaction and ensuring the successful implementation of services. His work involves leveraging technology and data to create scalable solutions that meet client needs. Based in the Helsinki Area, he has contributed to the company's growth and client engagement strategies.
Previous Experience at Solteq Oyj
Before joining Solita, Ilkka Suomaa worked at Solteq Oyj as an Account Manager and Digital Marketing Consultant from 2016 to 2017. His responsibilities included providing digital marketing services and managing client accounts. This role allowed him to develop skills in digital marketing and client relationship management.
Background in Account Management
Ilkka has a solid background in account management, having held positions at multiple companies. He worked at Estime Oy as an Account Manager for five months in 2013 and at Descom Oy from 2014 to 2015, where he focused on online marketing and analytics. These roles helped him build expertise in managing client relationships and delivering marketing solutions.
Educational Qualifications
Ilkka Suomaa earned a Bachelor of Business Administration (BBA) from HAAGA-HELIA Ammattikorkeakoulu, where he studied Selling Skills and Sales Operations from 2009 to 2012. This educational background provided him with foundational knowledge in business and sales, which he has applied throughout his career.
Personal Interests
Outside of his professional life, Ilkka is passionate about golf and aims to achieve a score of 85. He also enjoys performing karaoke for his colleagues and plays guitar to blues backing tracks during his leisure time. Additionally, he organizes internal events at work to promote team spirit and engagement among colleagues.