Kaisa Kaitosalmi
About Kaisa Kaitosalmi
Kaisa Kaitosalmi is a Design Lead at Solita in Helsinki, Finland, with a background in research and service design. She has held various roles in companies such as Kuulas Helsinki, Frankly Partners, and Nordea, and has an academic background in marketing and personal training.
Current Role at Solita
Kaisa Kaitosalmi serves as the Design Lead at Solita, a position she has held since 2021. In this role, she focuses on leading design initiatives and enhancing user experience in various projects. Her expertise contributes to the development of innovative solutions that align with client needs. Solita is known for its commitment to digital transformation and Kaisa's leadership in design plays a crucial part in this mission.
Previous Experience in Design and Research
Prior to her current role, Kaisa Kaitosalmi worked at Solita as a Service Designer from 2016 to 2021. In this capacity, she was involved in creating user-centered designs and improving service delivery. Before that, she served as an Insight Manager at Frankly Partners from 2013 to 2016, where she focused on research and insights to inform business strategies. Her earlier experience includes a role as Research Manager at Kuulas Helsinki from 2011 to 2013 and at Eezy Spirit from 2007 to 2011.
Early Career at Nordea and Education
Kaisa Kaitosalmi began her career in customer service at Nordea, where she worked from 2005 to 2006. She pursued her education at the Turku School of Economics at the University of Turku, earning a Master of Science in Marketing from 2003 to 2007. Additionally, she studied Marketing, International Business, and German at Karl-Franzens-Universität Graz in 2006. In 2016, she furthered her qualifications by obtaining a Personal Trainer certification from Eerikkilän Urheiluopisto.