Mikael Karvonen
About Mikael Karvonen
Mikael Karvonen is a Service Manager based in the Helsinki Metropolitan Area, currently working at Solita since 2022. He has extensive experience in service management and agile development, having previously held roles at Konecranes, including Scrum Master and System Administrator.
Current Role at Solita
Mikael Karvonen has been serving as a Service Manager at Solita since 2022. He operates within the Helsinki Metropolitan Area, where he focuses on enhancing service management practices. His role involves overseeing service delivery and ensuring that client needs are met effectively.
Previous Experience at Konecranes
Prior to his current position, Mikael Karvonen worked at Konecranes for a total of nine years in various roles. He began as an IT Trainee in 2013, where he worked with Siebel for five months. He then transitioned to a System Administrator role from 2013 to 2019, followed by a position as Scrum Master and Configuration Owner from 2019 to 2022.
Education and Expertise
Mikael Karvonen studied at Metropolia University of Applied Sciences, where he earned a Bachelor of Applied Science (B.A.Sc.) in Information Technology. His educational background provides a strong foundation for his work in service management and technology.
Skills and Interests
Mikael possesses skills in agile development processes and integrations, which are essential for modern service management. He has a keen interest in mobile applications and business process improvement, reflecting his commitment to enhancing operational efficiency and user experience.