Mikko Jäppinen
About Mikko Jäppinen
Mikko Jäppinen serves as the Business Lead of Digital Design and Service Designer at Solita in Helsinki, Finland, where he has worked since 2019. With over 20 years of experience in service design, he focuses on creating systematic design practices to improve service desirability and business profitability.
Work at Solita
Mikko Jäppinen has been serving as the Business Lead of Digital Design and Service Designer at Solita since 2019. In this role, he focuses on enhancing service design practices to improve service desirability and business profitability. He actively participates in sales and competence development for the Digital Design team, contributing to the strategic direction of the department. His experience in service design allows him to lead projects that span various digital platforms.
Previous Experience
Before joining Solita, Mikko Jäppinen worked at Palmu as a Service Designer for 16 years, starting in 2008. He also held the position of Senior Designer at Satama Interactive from 2001 to 2007, where he contributed to various design projects. Earlier in his career, he worked as an Interaction Designer at Adcore/Netmill from 1998 to 2001. This extensive background in design roles has equipped him with a comprehensive understanding of service design across multiple sectors.
Education and Expertise
Mikko Jäppinen studied Industrial Design at Taideteollinen korkeakoulu - Konstindustriella högskolan, where he earned a Bachelor of Arts degree from 1994 to 1998. His educational background laid the foundation for his over 20 years of experience in service design, covering areas such as R&D, concept design, UI, and graphic design. He specializes in envisioning and visualizing new concepts, which is integral to his work in digital design.
Design Projects and Contributions
Throughout his career, Mikko Jäppinen has designed a diverse array of projects, including web services, mobile applications, physical product concepts, and interior designs. His work encompasses a variety of processes that aim to enhance user experience and service effectiveness. His systematic approach to design practices has contributed to the development of innovative solutions that align with business objectives.