Aaron Hall
About Aaron Hall
Aaron Hall serves as the Manager of Enterprise Customer Success at Solutionreach, Inc., where he has worked since 2021. He has a background in sales and account management, with previous roles at Berkshire Hathaway HomeServices Elite, REALTORS®, Qualtrics, and AscensionPoint Recovery Services.
Work at Solutionreach
Aaron Hall currently serves as the Manager of Enterprise Customer Success at Solutionreach, Inc., a position he has held since 2021. His role focuses on enhancing customer success strategies and ensuring that enterprise clients receive optimal support. Prior to this, he worked at Solutionreach in various capacities, including Manager of Customer Success from 2015 to 2018 and Manager of Customer Success Professional Services Delivery from 2018 to 2019. His extensive experience within the company has contributed to his understanding of customer needs and effective service delivery.
Education and Expertise
Aaron Hall earned a Bachelor of Science degree from Brigham Young University, where he studied from 2008 to 2014. He furthered his education by obtaining a Master of Business Administration from Western Governors University in 2019. His academic background supports his expertise in process management and business training, particularly within the Software as a Service (SaaS) industry. Additionally, he possesses strong skills in data analysis, which enhance his ability to develop effective customer success strategies.
Background in Real Estate
Before his current role, Aaron Hall worked as a Real Estate Agent at Berkshire Hathaway HomeServices Elite, REALTORS® from 2014 to 2017 in Orem, Utah. This experience provided him with a solid foundation in sales and account management, skills that he has since applied to his roles in customer success. His background in real estate has contributed to his understanding of client relations and service-oriented approaches.
Previous Experience in Project Management
Aaron Hall has experience in project management, having worked as a Senior Project Manager in Research Services at Qualtrics from 2019 to 2021. This role involved overseeing various projects and ensuring successful delivery of services. Earlier in his career, he also served as a Junior Technical Analyst Intern at AscensionPoint Recovery Services for three months in 2012, which provided him with initial exposure to technical analysis and customer service.