Christopher Behunin
About Christopher Behunin
Christopher Behunin is a Technical Account Manager Level 2 at Solutionreach, Inc., where he has worked since 2018. He has a background in customer support and technical roles, with experience in various companies including In-N-Out Burger and Vivint.
Work at Solutionreach
Christopher Behunin has been employed at Solutionreach, Inc. since 2018, serving as a Technical Account Manager Level 2 in the Professional Services department. In this role, he collaborates closely with software engineers and customer service representatives to facilitate the onboarding process and manage ongoing operations for clients. He is responsible for identifying bugs and feature enhancement requests, which he reports through Jira. Additionally, he validates fixes and new features, ensuring that client needs are met effectively.
Education and Expertise
Christopher Behunin studied at Utah Valley University from 2012 to 2014, where he focused on Illustration and earned an undergraduate degree. He also attended Mountainland Technical College from 2020 to 2021, achieving a Certificate in Information Technology. His expertise is further enhanced by his CompTIA certifications, including A+, Network+, and Security+, which he regularly applies in his current role.
Background in Customer Support and Technical Roles
Before joining Solutionreach, Christopher Behunin gained experience in various customer support and technical positions. He worked at SecurityMetrics as a Customer Support representative for seven months in 2017. Prior to that, he served as Tech Support at Vivint from 2012 to 2016. His early career included a role as a Level 2 Associate at In-N-Out Burger for six months in 2017 and as Crew at The Wendy's Company from 2009 to 2011.
Technical Skills and Responsibilities
In his current position, Christopher Behunin serves as a subject matter expert on an in-house sync program that extracts information from patient databases. He utilizes SQL, flat file, and API connections to perform these tasks. His responsibilities include collaborating with engineering teams and ensuring that client feedback is addressed through the identification of bugs and enhancement requests.