Jeff Britt
About Jeff Britt
Jeff Britt is a Technical Analyst at Solutionreach, Inc., where he has worked since 2022. He has a background in technical support and account management, and he holds a degree from Brigham Young University.
Work at Solutionreach
Jeff Britt has been employed at Solutionreach, Inc. since 2018, initially serving as a Senior Technical Support Engineer until 2022. He then transitioned to the role of Technical Account Manager for four years before becoming a Technical Analyst in 2022. In his current position, he focuses on conducting technical integration consultations and performing root cause analysis to enhance technical documentation and product management processes. His work aims to improve the overall product offerings at Solutionreach, Inc., which is located in Lehi, Utah.
Education and Expertise
Jeff Britt attended Brigham Young University from 2010 to 2014, where he completed his studies over a four-year period. His educational background has equipped him with the necessary skills to excel in technical roles within the software industry. His expertise includes technical support, account management, and product integration, which he has applied throughout his career at Solutionreach, Inc.
Background
Before joining Solutionreach, Inc., Jeff Britt worked at InsideSales.com as a Network Operations Specialist from 2014 to 2016. This role provided him with foundational experience in network operations, contributing to his technical skill set. His career trajectory has consistently focused on technical analysis and support, leading to his current role at Solutionreach.
Technical Contributions
In his various roles at Solutionreach, Inc., Jeff Britt has made significant contributions to the technical infrastructure. He developed a library of SQL queries and API calls for new integrations, enhancing the company's capabilities in product offerings. His efforts in root cause analysis and technical documentation have also played a crucial role in improving operational efficiency.