Matthew Kohler
About Matthew Kohler
Matthew Kohler is an Account Optimization Specialist at Solutionreach, Inc., where he has worked since 2016. Prior to this role, he served as a Customer Service Representative at General Dynamics Information Technology from 2013 to 2015.
Work at Solutionreach
Matthew Kohler has been employed at Solutionreach, Inc. since 2016. In his role as an Account Optimization Specialist, he focuses on enhancing client accounts to improve overall performance and satisfaction. His responsibilities include analyzing account metrics, implementing optimization strategies, and collaborating with clients to ensure their needs are met effectively. Kohler's tenure at Solutionreach spans over eight years, during which he has contributed to the company's mission of improving patient engagement and communication in healthcare.
Previous Experience at General Dynamics Information Technology
Before joining Solutionreach, Matthew Kohler worked at General Dynamics Information Technology from 2013 to 2015. In his position as a Customer Service Representative, he was responsible for addressing customer inquiries, resolving issues, and providing support to enhance customer satisfaction. This role provided him with foundational experience in customer service and communication, which he later applied in his current role at Solutionreach.
Professional Background
Matthew Kohler has built a professional background in account optimization and customer service. His experience at General Dynamics Information Technology equipped him with skills in customer interaction and problem-solving. Transitioning to Solutionreach, he has developed expertise in account management and optimization strategies, contributing to his effectiveness in enhancing client relationships and performance.