Michael W. Hill
About Michael W. Hill
Michael W. Hill serves as the Director of Strategic Accounts at Solutionreach, Inc., where he has worked since 2017. He has extensive experience in the medical SaaS industry and a strong background in strategic planning and customer success management.
Current Role at Solutionreach
Michael W. Hill serves as the Director of Strategic Accounts at Solutionreach, Inc., a position he has held since 2017. In this role, he focuses on developing and managing strategic relationships with key clients, ensuring their needs are met and enhancing customer satisfaction. His leadership in this capacity is informed by his extensive experience in account management and customer success.
Previous Experience at Solutionreach
Michael W. Hill has a history of roles at Solutionreach, Inc. He began as a Senior Account Executive for a six-month period in 2013, where he was responsible for managing client accounts. He then advanced to the position of Director of Enterprise Accounts from 2014 to 2017, where he oversaw larger client accounts and contributed to the company's growth in the medical SaaS sector.
Education and Expertise
Michael W. Hill studied at the University of Utah from 2002 to 2006. He later pursued a Master's degree in Business Administration at Utah State University from 2009 to 2010. His educational background supports his expertise in strategic planning and business strategy, which are critical to his leadership in customer success management.
Background in the Medical SaaS Industry
Michael W. Hill has a strong background in the medical SaaS industry. His experience includes roles that emphasize customer service and account management within technology-focused environments. This background is evident in his current role as Director of Customer Success for Strategic Accounts, where he applies his industry knowledge to enhance client relationships.
Career History Prior to Solutionreach
Before joining Solutionreach, Inc., Michael W. Hill held several positions that contributed to his professional development. He worked as a Customer Service and Sales Representative at Icon Health and Fitness from 2010 to 2011. He also served as a District Manager at AdvancedMD for seven months in 2013 and briefly worked as a Sales Representative at M6 Marketing in 2010.