Trevor Harrison
About Trevor Harrison
Trevor Harrison serves as the Enterprise Customer Success Manager at Solutionreach, Inc. in Lehi, Utah, where he has worked since 2015, focusing on enhancing customer satisfaction and retention.
Work at Solutionreach
Trevor Harrison has served as an Enterprise Customer Success Manager at Solutionreach, Inc. since 2015. In this role, he focuses on enhancing customer relationships and ensuring client satisfaction. His tenure at Solutionreach spans nine years, during which he has contributed to various initiatives aimed at improving customer engagement and retention. Harrison has been instrumental in developing a new framework for client engagement that resulted in a 15% increase in customer retention rates.
Previous Employment at US Synthetic
Before joining Solutionreach, Trevor Harrison worked at US Synthetic as a Machine Operator from 2014 to 2015. His role involved operating machinery and ensuring production efficiency. This position lasted for 11 months and provided him with foundational skills that he later applied in his customer success career.
Education and Expertise
Trevor Harrison completed his high school education at West Lake High School, earning a High School Diploma from 2009 to 2012. This educational background laid the groundwork for his professional development and subsequent career in customer success management.
Achievements in Customer Success
At Solutionreach, Trevor Harrison participated in a company-wide initiative to enhance customer feedback mechanisms, which led to a 20% increase in customer satisfaction scores. Additionally, he organized and led quarterly workshops for the customer success team, focusing on sharing best practices and innovative strategies to improve overall service delivery.