Ivan Chang
About Ivan Chang
Ivan Chang is an Integration Specialist currently working at Solv. in the San Francisco Bay Area. He has a diverse background in integration support and technical operations, with previous roles at ServiceTitan, Demandforce, and PatientPop Inc.
Work at Solv
Ivan Chang has been employed at Solv as an Integration Specialist since 2021. In this role, he focuses on building an Integrations Implementation and Troubleshooting team. His work involves ensuring seamless integration processes and providing support for various integration-related challenges. He operates from the San Francisco Bay Area, contributing to the company's mission of enhancing healthcare access through technology.
Previous Experience in Integration Management
Before joining Solv, Ivan Chang worked at ServiceTitan as a Partner Integration Manager for eight months in Glendale, California, from 2020 to 2021. His responsibilities included managing partner integrations and ensuring effective collaboration between various systems. Prior to that, he served as an Integration Support Engineer at Demandforce for two years, from 2016 to 2018, in the Greater Los Angeles Area.
Technical Operations Background
Ivan has a diverse background in technical operations, having worked at PatientPop Inc. in various roles. He was a Technical Operations Lead from 2019 to 2020, where he managed technical processes for a year. Additionally, he served as an Integrations Specialist for one month in 2018 and as a Technical Operations employee for six months during the same year. His experience in these roles contributed to his expertise in integration and operational efficiency.
Educational Background
Ivan Chang's educational journey includes studying at multiple institutions. He attended SAE Institute North America, where he earned a Bachelor of Applied Science in Audio Engineering from 2008 to 2011. He also studied at Expression College for Digital Arts, achieving a similar degree during the same period. Additionally, he completed his studies at De Anza College, obtaining a Bachelor of Science from 2013 to 2015, and attended Los Angeles City College from 2014 to 2016.
Early Career at Apple Inc.
Ivan began his career at Apple Inc., where he held several positions from 2011 to 2014. He worked as a Specialist for two years, then transitioned to the role of Genius for 11 months, and later served as a Family Room Specialist for seven months in 2013. His experience at Apple provided him with foundational skills in customer service and technical support.