Richard Solorzano
About Richard Solorzano
Richard Solorzano is the Manager of Partner Success at SOMA Global, where he applies his expertise in LEAN manufacturing and six sigma principles. He has a diverse background in customer service and engineering roles across various companies, including CONMED Corporation and IBA, and holds a Bachelor of Science in Management from the University of Phoenix.
Current Role at SOMA Global
Richard Solorzano serves as the Manager of Partner Success at SOMA Global, a position he has held since 2021. In this role, he focuses on fostering relationships with partners to enhance customer satisfaction and drive business success. His expertise in LEAN manufacturing and six sigma principles supports his efforts in optimizing processes and achieving effective outcomes. Located in Tampa, Florida, Richard contributes to the company's mission of providing innovative technology solutions.
Previous Experience at CONMED Corporation
Before joining SOMA Global, Richard worked at CONMED Corporation as the Director of Corporate Customer Service and Support from 2016 to 2017. His responsibilities included overseeing customer service operations and ensuring high levels of client satisfaction. This role built upon his extensive background in customer service and support, further enhancing his skills in managing client relationships.
Background in Engineering and Technical Roles
Richard has a solid foundation in engineering and technical roles, having worked at Novellus Systems, which was acquired by Lam Research Corporation. He served as a Field Service Supervisor from 2004 to 2008 and as a Field Service Engineer III from 2000 to 2004. These positions, based in the Albuquerque, New Mexico Area and Portland, Oregon Area respectively, involved managing technical support and service operations, contributing to his deep understanding of engineering principles.
Education and Certifications
Richard earned a Bachelor of Science in Management from the University of Phoenix, completing his studies from 2003 to 2007. He also holds a certificate from the Naval Aviation Technical Training Center, where he studied Aviation, Mathematics, and Electronics. Additionally, he is certified in CJIS, which enhances his capabilities in public safety and technology solutions, particularly in his current role at SOMA Global.
Military Experience
Richard served in the US Navy as an Aviation Electronics Technician Second Class (AT2) from 1996 to 2000. His military experience provided him with technical skills and discipline, which have been beneficial throughout his career in various technical and managerial roles.