Jennyfer D.
About Jennyfer D.
Jennyfer D. is a Sales Support Specialist with extensive experience in the hospitality industry, having held various roles at notable organizations such as InterContinental Hotels Group and Fairmont. She has a strong background in sales operations and customer service, supported by her education in hotel revenue management from Cornell University.
Current Role at Sonar
Jennyfer D. currently serves as a Sales Support Specialist at Sonar, a position she has held since 2021. In this role, she is responsible for supporting sales operations and maintaining data accuracy within Salesforce. Her focus on timely closures and a strong close-won ratio contributes to the overall success of the sales team.
Previous Experience at InterContinental Hotels Group
Jennyfer D. has extensive experience with InterContinental Hotels Group (IHG®), where she held multiple roles over several years. She began as a Group Reservations Coordinator from 2018 to 2019 in the Geneva Area, followed by a position as Conferences & Events Sales Executive from 2019 to 2020. She later advanced to Conferences & Events Sales Manager from 2020 to 2021. Throughout her tenure, she maintained a high success rate in subscription renewals and ensured data accuracy in Salesforce.
Background in Hospitality Industry
Jennyfer D. has a diverse background in the hospitality industry, having worked in various capacities across multiple establishments. She served as a Royal Service Coordinator, Hostess, and Busser at Fairmont Château Laurier from 2013 to 2015, and as a Front Desk Supervisor at Fairmont Tremblant from 2017 to 2018. Additionally, she worked at HOTEL METROPOLE GENEVE as a Receptionist and Reservations Agent from 2015 to 2017.
Educational Qualifications
Jennyfer D. completed her secondary education at Ecole Secondaire Jean Jacques Rousseau in Boisbriand, QC, Canada, achieving a Diplôme d'études secondaires from 2009 to 2011. She furthered her education by obtaining a Hotel Revenue Management Certificate from Cornell University in 2017.
Professional Skills and Contributions
In her professional roles, Jennyfer D. has demonstrated a commitment to improving business processes and efficiency. She acts as a safeguard for business operations, making necessary adjustments to enhance workflow. Her experience in sales support and customer service has equipped her with valuable skills that contribute to her effectiveness in the hospitality sector.