Megan Wilson
About Megan Wilson
Megan Wilson is a Technical Support Engineer at SonarSource, where she has worked since 2021. With a background in cybersecurity and software engineering, she enhances customer experiences through collaboration and problem-solving.
Work at SonarSource
Megan Wilson has been employed at SonarSource as a Technical Support Engineer since 2021. In this role, she operates from the Austin, Texas Metropolitan Area and focuses on enhancing customer experiences by collaborating with Sales and Consultants. She ensures that clients derive maximum value from SonarSource's service offerings. Her responsibilities include refining customer feedback and contributing to discussions on product evolution, which aids in the continuous improvement of the company's solutions.
Education and Expertise
Megan Wilson holds a Bachelor of Science (B.S.) in Computer Science from the University of Denver, where she studied from 2011 to 2014. She further advanced her education by obtaining a Master of Science (M.S.) in Computer Science from the Georgia Institute of Technology, completing her studies in 2023. Additionally, she has an Associate degree in Liberal Arts from Landmark College, earned in 2011. Her educational background is complemented by her expertise in cybersecurity and universal design, which support her technical roles.
Background
Megan Wilson has a diverse professional background in technical support and software engineering. Before joining SonarSource, she worked at Walmart Technology as a Software Engineer II from 2017 to 2019 and at Mitratech as a Software Engineer from 2015 to 2017. She also gained experience as a Computer Science Tutor at the University of Denver from 2012 to 2014. Earlier in her career, she interned in the Information Technology Department at South Piedmont Community College in 2009.
Achievements
Megan Wilson has demonstrated strong investigation skills and experience with system-wide deployments throughout her career. She has effectively collaborated with cross-functional teams to address customer needs and enhance product offerings. Her role involves helping customers integrate solutions across their development pipelines, including technical integration with developer IDEs, Application Lifecycle Management (ALM) tools, and Continuous Integration chains.