Sadie B
About Sadie B
Sadie B is a Customer Success Manager at Sonar, where she has worked since 2022 in the Austin, Texas Metropolitan Area. She has a diverse background in customer success and implementation roles across several companies, including Indio Technologies Inc., OutboundEngine, and Qualia.
Work at SonarSource
Sadie B has been serving as a Customer Success Manager at Sonar since 2022. Based in the Austin, Texas Metropolitan Area, she focuses on enhancing customer satisfaction and ensuring clients derive maximum value from Sonar's offerings. Her role involves fostering client relationships and implementing strategies that promote customer engagement and retention.
Previous Experience in Customer Success
Before joining Sonar, Sadie B held several positions in customer success and implementation management. She worked at Indio Technologies Inc. from 2019 to 2021 as an Implementation Manager and Customer Success Manager. Prior to that, she was a Solutions Specialist and Customer Success Manager at OutboundEngine from 2017 to 2019. Additionally, she served as an Enterprise Customer Success Manager at Qualia from 2021 to 2022 and as an Ad Risk Analyst at Facebook from 2015 to 2017.
Educational Background
Sadie B studied at Malone University from 2011 to 2015, where she completed her undergraduate education. She also attended Lakeland Community College, earning an Associate's degree in Education. Additionally, she is pursuing a Bachelor's degree in Education at Stranmillis University College in Belfast, which she began in 2013.
Skills and Expertise in SaaS
Sadie B possesses a strong background in fostering client relationships and process building within the Software as a Service (SaaS) industry. She demonstrates expertise in consultant management and focuses on delivering continued return on investment (ROI) for clients. Her skills also include account growth, particularly in IT and SaaS operations.