Sonny Sithonnorath
About Sonny Sithonnorath
Sonny Sithonnorath is an Enterprise Account Manager with a background in account management and education. He has held various roles at Qualia and currently works at Sonar, bringing experience in client engagement and strategic outreach.
Work at SonarSource
Sonny Sithonnorath currently serves as an Enterprise Account Manager at Sonar, a position he has held since 2022. In this role, he focuses on managing enterprise-level accounts and enhancing client relationships. His responsibilities include developing strategies to improve customer engagement and satisfaction. He actively contributes to the sales team's best practices, ensuring that the team remains aligned with industry standards and client needs.
Previous Experience at Qualia
Prior to joining Sonar, Sonny Sithonnorath worked at Qualia from 2018 to 2022. He held two key positions: Onboarding and Implementation Manager for one year and then Senior Account Director for three years. In these roles, he was responsible for onboarding new clients and managing their accounts, focusing on improving client experiences and expanding the use of Qualia's services.
Background in Education
Sonny Sithonnorath has a solid educational background with a Bachelor of Arts degree in Biochemistry Cell and Molecular Biology & Marketing from Drake University, where he studied from 2004 to 2008. He also earned a Master of Business Administration (MBA) from the University of Iowa, completing his studies in 2013. This combination of education equips him with both technical and business acumen.
Professional Development and Initiatives
Throughout his career, Sonny has implemented various methodologies and initiatives to enhance operational efficiency. Notably, he introduced the 'Clean As You Code' methodology to improve client CI/CD pipeline efficiency. Additionally, he designed strategic outreach initiatives aimed at engaging international customers, which contributed to expanding client usage of services.
Experience in Education
Before his roles in account management, Sonny Sithonnorath worked as an English and Western Culture Educator for the English Program in Korea (EPIK) from 2013 to 2015. During this time, he taught English and shared insights into Western culture, contributing to the educational development of students in Yeongcheon, Gyeongsangbuk-do, Korea.