Elliot Hancock
About Elliot Hancock
Elliot Hancock is the Director of Product Design at Songkick, where he has worked for over a decade in various roles, including Community Manager and Product Design Manager. He holds a degree in Politics and Modern History from The University of Manchester and advocates for music fans and artists through his design work.
Current Role as Director Of Product Design
Elliot Hancock currently serves as the Director Of Product Design at Songkick, a position he has held since 2021. In this role, he focuses on advocating for the needs of music fans and artists through effective product design. His leadership emphasizes solving user problems and enhancing the overall user experience.
Career Progression at Songkick
Elliot Hancock has over a decade of experience at Songkick, having progressed through various roles. He began as a Community Manager from 2011 to 2015, then transitioned to Customer Support Manager from 2015 to 2017. He later took on the role of UX Writer for five months in 2017, followed by Product Designer from 2017 to 2019. He served as Product Design Manager from 2019 to 2021 before assuming his current position.
Education and Expertise
Elliot Hancock studied Politics and Modern History at The University of Manchester from 2007 to 2010, where he achieved a 2:1 degree. His educational background complements his extensive experience in product design and user experience, allowing him to approach design challenges with a well-rounded perspective.
Skills in Customer Support and Design
Elliot Hancock possesses a unique blend of skills in customer support and design. His experience managing customer support prior to transitioning into design roles has equipped him with insights into user needs and preferences. This background informs his approach to product design, ensuring that user experience remains a priority.