Elmer Van Engelenburg
About Elmer Van Engelenburg
Elmer Van Engelenburg is an IT Support Engineer with extensive experience in technical support roles. He has worked for various organizations, including Sonic Foundry and Conduent, and holds a Bachelor of Arts degree from the University of Humanistic Studies.
Current Role at Sonic Foundry
Elmer Van Engelenburg has been employed at Sonic Foundry as an IT Support Engineer since 2018. In this role, he is responsible for providing technical support and ensuring the smooth operation of IT systems. His experience in IT support contributes to the efficiency of the company's operations.
Experience at Conduent
Since 2012, Elmer has worked at Conduent as a second-line support specialist. His role involves addressing more complex technical issues that require advanced troubleshooting skills. This position has allowed him to develop a deep understanding of IT support processes over the past 12 years.
Previous Employment at KPN
Elmer worked at KPN as a Technical Service Desk Employee from 2011 to 2012. In this position, he provided technical assistance and support to customers, enhancing his skills in customer service and technical problem-solving.
Background in Humanistic Studies
Elmer studied at the University of Humanistic Studies, where he earned a Bachelor of Arts degree from 2004 to 2011. His educational background in humanistic studies informs his approach to customer interactions and support.
Education at Utrecht University
Elmer attended Utrecht University for one year from 2007 to 2008. This experience contributed to his academic development and broadened his knowledge base.