Darren Di Alfonso
About Darren Di Alfonso
Darren Di Alfonso is a Production Support Analyst at Sony Music Entertainment, where he has worked since 2019. He has extensive experience in technical support roles across various companies, including T-Mobile and Verizon Wireless.
Work at Sony Music Entertainment
Darren Di Alfonso has been employed at Sony Music Entertainment since 2019, serving as a Production Support Analyst. In this role, he is responsible for ensuring the seamless integration and functionality of Sony's digital content systems. He collaborates with major partners such as Amazon, Spotify, and Pandora to maintain operational efficiency. His work involves utilizing the Jira ticketing system to resolve connectivity and production issues.
Previous Employment History
Before joining Sony Music Entertainment, Darren held several positions in the technology and support sectors. He worked at T-Mobile as an Application Support Analyst II from 2016 to 2017. Prior to that, he spent 14 years at Verizon Wireless as a Senior Technical Analyst from 2001 to 2015. His earlier experience includes roles as a Programmer Analyst at Webcraft Technologies Inc from 1995 to 1997, and at MetLife from 1997 to 1999. He also worked at NJM Insurance Group from 1999 to 2001 and at Main Attractions from 2018 to 2019.
Education and Expertise
Darren Di Alfonso holds a Bachelor’s Degree in Computer Science from Rutgers University. He also studied Computer Programming at Chubb Institute of Technology, where he earned a Diploma. His educational background provides him with a strong foundation in technical skills, which he applies in his current role and previous positions.
Technical Skills and Tools
In his professional roles, Darren utilizes various technical skills and tools. He employs SQL and Linux for troubleshooting and managing database file transfers. Additionally, he uses the Jira ticketing system to track and resolve production issues effectively. His expertise in these areas supports his responsibilities in ensuring operational continuity in digital content systems.