Rhiannon Howlett
About Rhiannon Howlett
Rhiannon Howlett is a Senior National Account Manager at Sony Music Entertainment, where she has worked since 2018 in Sydney, Australia. She has over 17 years of experience in the music and retail industries, having held various roles at notable companies including EMI Music and CNN International Commercial.
Work at Sony Music Entertainment
Rhiannon Howlett has been employed at Sony Music Entertainment since 2018, currently holding the position of Senior National Account Manager. In this role, she is responsible for managing key accounts and developing strategies to enhance sales performance. Her tenure at Sony Music has spanned six years, during which she has contributed to various initiatives aimed at improving customer engagement and driving revenue growth.
Previous Experience in Customer Service
Prior to her current role, Rhiannon Howlett worked at Sony Music Entertainment as a National Customer Service Representative from 2008 to 2016. During her eight years in this position, she focused on providing high-quality customer support and ensuring client satisfaction. This experience laid a strong foundation for her subsequent advancement within the company.
Career Background in Music Industry
Rhiannon Howlett's career in the music industry began at EMI Music, where she served as a Customer Sales & Services Representative from 2005 to 2007. Following this role, she worked at Richmond Records as a Retailer Shop Assistant from 2001 to 2006, and at JB Hi-Fi as a Counter Manager for six months in 2007. These positions provided her with valuable insights into retail operations and customer interactions in the music sector.
International Experience at CNN International Commercial
Rhiannon Howlett gained international experience while working at CNN International Commercial as a Sales Co-Ordinator in Commercial Distribution from 2017 to 2018. This role involved coordinating sales efforts and managing distribution channels, enhancing her skills in a global business environment before returning to the music industry.