Christina Gkintzou
About Christina Gkintzou
Christina Gkintzou is a Customer Support Manager at SOPHiA GENETICS in Vaud, Switzerland, where she has worked since 2021. She has extensive experience in customer service and team leadership, having previously held positions at Pix4D and the National Technical University of Athens.
Work at SOPHiA GENETICS
Christina Gkintzou has been serving as the Customer Support Manager at SOPHiA GENETICS since 2021. In this role, she is responsible for overseeing customer support operations and ensuring high levels of customer satisfaction. Her tenure at SOPHiA GENETICS has lasted for three years, during which she has utilized her skills in people management and customer care to enhance the customer experience.
Previous Experience at Pix4D
Before joining SOPHiA GENETICS, Christina Gkintzou worked at Pix4D for four years, from 2017 to 2021. She held the position of Customer Services Manager, where she managed customer service operations. Prior to that, she worked as a Technical Support Engineer and Technical Trainer from 2013 to 2016, and as a Sales Assistant for five months in 2013. Her diverse roles at Pix4D contributed to her extensive experience in customer-facing positions.
Educational Background
Christina Gkintzou studied at the National Technical University of Athens, where she earned both her Bachelor's and Master's degrees from 2006 to 2012. Additionally, she completed a Diploma thesis at Universidad del País Vasco/Euskal Herriko Unibertsitatea in 2011. Her educational background has provided her with a strong foundation in her professional career.
Early Career and Projects
Christina Gkintzou began her career with various roles that included working on projects at the National Technical University of Athens. In 2009, she participated in a topographic and cadastral survey of the village Mandraki for one month. In 2010, she worked on the documentation of San Prudencio's Monastery in Rioja, Andalusia, Spain, also for one month. These early experiences contributed to her technical skills and project management abilities.
Skills and Professional Interests
Christina Gkintzou combines her interests in people management and customer care in her professional endeavors. She possesses strong experience in customer-facing roles and team leadership. Her passion lies in building collaborative and agile teams that focus on customer satisfaction, which has been a significant aspect of her career development.