Nady Rizk
About Nady Rizk
Nady Rizk serves as the Global Head of Customer Services at SOPHiA GENETICS, where he has worked since 2021. With over 20 years of experience in the software lifecycle, he has held various roles in multinational companies, contributing to significant achievements in customer support and corporate growth.
Current Role at SOPHiA GENETICS
Nady Rizk serves as the Global Head of Customer Services at SOPHiA GENETICS, a position held since 2021. In this role, Rizk is responsible for scaling customer support to accommodate the needs of new customers and new countries as the company expands. This position builds on previous experience within the organization, where Rizk contributed to various leadership roles.
Previous Experience at SOPHiA GENETICS
Rizk has a significant history with SOPHiA GENETICS, having worked there in multiple capacities. From 2017 to 2021, Rizk served as Vice President of Services, and prior to that, from 2015 to 2017, as Head of Customer and Internal Support. Rizk's involvement in these roles contributed to the company's recognition as one of the '50 Smartest Companies' by MIT Technology Review and its listing on the NASDAQ stock market.
Professional Background
Nady Rizk has over 20 years of experience in the software lifecycle, having worked with multinational companies such as General Electric, SNC-Lavalin, and CAE Electronics. Rizk's career includes various roles, including Quality Assurance at SNC-Lavalin and Lead Project Engineer at GE Grid Solutions. This diverse background has equipped Rizk with a broad skill set applicable to customer service and support.
Educational Qualifications
Rizk earned a Bachelor’s degree from the University of Quebec, completing the program from 1994 to 1997. This educational foundation has supported Rizk's extensive career in technology and customer services, contributing to professional development and expertise in the field.
Key Contributions and Achievements
Throughout the career, Nady Rizk has played a key role in significant milestones for SOPHiA GENETICS, including its recognition by MIT Technology Review and its successful listing on the NASDAQ stock market. These contributions reflect Rizk's impact on the company's growth and reputation in the biotechnology sector.