Benjamin Duclos
About Benjamin Duclos
Benjamin Duclos serves as a Service Desk professional at Sopra Banking Software in Luxembourg, a position he has held since 2015. He has a background in human-computer interaction, having studied at both Université de Metz and University College Cork.
Work at Sopra Banking Software
Benjamin Duclos has been employed at Sopra Banking Software since 2015, serving in the role of Service Desk. His tenure at the company spans over nine years, during which he has contributed to the support and management of client services in Luxembourg. Prior to his current position, he worked as an Expert produit from 2012 to 2014, and as an Ingénieur d'étude from 2005 to 2012. His experience at Sopra Banking Software reflects a strong commitment to the organization and its operational goals.
Education and Expertise
Benjamin Duclos pursued higher education in computer engineering with a focus on human-computer interaction. He studied at Université de Metz from 2002 to 2004, where he achieved an IUP in Génie informatique: interaction humain machine. He furthered his studies at University College Cork in 2004, completing another year in the same field. This educational background has equipped him with the necessary skills and knowledge to excel in his roles within the technology sector.
Background
Benjamin Duclos has a solid foundation in computer engineering, specifically in human-computer interaction. His career began at Sopra, where he worked as an Ingénieur d'étude for seven years. This initial experience laid the groundwork for his subsequent roles within Sopra Banking Software. His professional journey reflects a consistent focus on technology and client service, particularly in the banking software sector.
Career Progression
Benjamin Duclos has demonstrated a clear career progression within Sopra and Sopra Banking Software. Starting as an Ingénieur d'étude from 2005 to 2012, he transitioned to the role of Expert produit from 2012 to 2014. Since 2015, he has been serving as Service Desk. This trajectory highlights his adaptability and growth within the organization, showcasing his ability to take on various responsibilities over the years.