Bertie Migo
About Bertie Migo
Bertie Migo is an Application Support Analyst with a background in Computer Science from the University of Nottingham. He has experience working at MDSL and currently works at Sopra Banking Software in Durham, United Kingdom.
Work at Sopra Banking Software
Bertie Migo has been employed at Sopra Banking Software since 2019, serving as an Application Support Analyst. In this role, Bertie is responsible for providing technical support and ensuring the smooth operation of banking software applications. The position requires a strong understanding of software functionality and the ability to troubleshoot issues effectively. Bertie's experience in this role spans over five years, contributing to the company's commitment to delivering high-quality software solutions in the banking sector.
Previous Experience at MDSL
Before joining Sopra Banking Software, Bertie Migo worked as a Support Analyst at MDSL from 2017 to 2019. This role involved assisting clients with technical issues related to telecommunications software. Bertie's responsibilities included diagnosing problems, providing solutions, and ensuring customer satisfaction. The experience gained at MDSL laid a foundation for Bertie's current role in application support.
Education and Expertise
Bertie Migo studied Computer Science at the University of Nottingham, where he earned a Bachelor of Science with Honours (BSc Hons) from 2014 to 2017. This academic background provided Bertie with a solid foundation in programming, software development, and systems analysis. The knowledge acquired during his studies is applied in his current role as an Application Support Analyst, where technical expertise is essential for problem-solving and software maintenance.
Early Career at Costa Coffee
Bertie Migo began his career working as a Barista at Costa Coffee from 2016 to 2017. This role involved preparing and serving beverages, as well as providing customer service. The experience at Costa Coffee helped Bertie develop strong interpersonal skills and an understanding of customer needs, which are valuable in any professional setting.