Carla Simpson
About Carla Simpson
Carla Simpson is a Compliance Manager at Sopra Banking Software in Sheffield, United Kingdom, where she has worked since 2017. With extensive experience in the banking sector, she has held various compliance-related roles and actively engages with regulatory bodies to promote compliance and knowledge sharing.
Work at Sopra Banking Software
Carla Simpson has been serving as the Compliance Manager at Sopra Banking Software since 2017. Based in Sheffield, United Kingdom, she has dedicated her efforts to enhancing the Group's Compliance capability, particularly concerning mortgage and savings software. In her role, she arranges customer forums and workshops to assess the impact of regulatory changes such as GDPR and PSD2. She also writes requirements and serves as a reference point for development teams addressing regulatory aspects.
Previous Experience in Banking
Before her current position, Carla Simpson accumulated extensive experience in the banking sector. She worked at Lloyds Banking Group in various roles, including Compliance and Outcomes Delivery Coordinator from 2013 to 2016, Regulated Sales Coach from 2010 to 2012, and Mortgage Call Monitoring Assessor from 2012 to 2013. Additionally, she served as a Mortgage Processor from 2009 to 2010 and as a Mortgage and Insurance Consultant at Halifax from 2003 to 2009. Her career also includes a role as Financial Crime and Compliance Manager at U Account from 2016 to 2017.
Education and Expertise
Carla Simpson's educational background includes a Higher National Diploma in English Literature and Social Policy from the University of Leeds, completed from 1997 to 2000. She also achieved A levels in English Literature, Social Policy, and History at Wyggeston and Queen Elizabeth I College from 1995 to 1997. Additionally, she holds a Level 3 Certificate of Mortgage Advice and Practice (CeMap) and a Certificate in Regulated Equity Release (CeRER Level 3) from ifs University College, completed in 2012 and 2015, respectively. Her academic foundation supports her expertise in compliance and regulatory matters.
Engagement with Regulatory Bodies
Carla Simpson actively engages with key regulatory and industry bodies, including the Financial Conduct Authority (FCA), Financial Services Compensation Scheme (FSCS), Pay.UK, and the Building Societies Association. This involvement reflects her commitment to staying informed about industry standards and regulatory requirements, which is essential for her role in compliance management.
Focus on Customer Needs
In her professional practice, Carla Simpson emphasizes problem-solving through the analysis of business processes. She identifies issues and implements compliant solutions that prioritize customer needs, particularly for vulnerable consumers. Her passion for knowledge sharing plays a critical role in ensuring regulatory compliance and fostering a culture of understanding within the organization.