Corey Gooding
About Corey Gooding
Corey Gooding is a Senior Technical Operator at Sopra Banking Software, where he has worked since 2015. He has a background in simulation engineering and technical support, with experience in various programming languages and IT service management tools.
Current Role at Sopra Banking Software
Corey Gooding has been employed at Sopra Banking Software as a Senior Technical Operator since 2015. In this role, he is responsible for overseeing technical operations and ensuring the efficiency of IT services. His tenure at Sopra Banking Software spans over nine years, during which he has developed a strong understanding of the company's systems and processes.
Previous Experience in Technical Support
Prior to his current position, Corey Gooding worked in various technical support roles. He served as First Line Support at Santander UK from 2014 to 2015 and at Computacenter from 2012 to 2013. In these roles, he provided assistance to users, resolving technical issues and ensuring smooth operation of IT services.
Experience in Simulation Engineering
Corey Gooding worked as a Simulation Engineer at VNF Robotics from 2011 to 2012. During this time, he participated in the Jaguar X250 development project, contributing to the simulation aspects of the engineering process. His role involved applying technical skills to enhance project outcomes.
Technical Skills and Proficiencies
Corey Gooding is proficient in multiple programming languages, including Shell, SQL, VBA, HTML, CSS, and JavaScript. He has expertise in various operating systems such as Windows, Unix, and Linux. Additionally, he is experienced in using IT Service Management Tools like Sunrise, Remedy, and Jira, as well as software tools for batch scheduling, including Oracle Enterprise Manager, CosBatch, and Automate.
Educational Background and Certifications
Corey Gooding holds the ITIL 4 Foundation Certification, which demonstrates his knowledge of IT service management best practices. This certification supports his roles in technical operations and service management, enhancing his ability to contribute effectively to his organization's goals.