Daniel Gray
About Daniel Gray
Daniel Gray is a Customer Service Manager at Sopra Banking Software in Sheffield, England, where he has worked since 2021. He has previous experience as a Software Support Analyst and Application Support Analyst, with a background in SEO and AdWords.
Current Role as Customer Service Manager
Daniel Gray currently holds the position of Customer Service Manager at Sopra Banking Software. He has been in this role since 2021 and is based in Sheffield, England, United Kingdom. In this capacity, he is responsible for overseeing customer service operations and ensuring client satisfaction. His experience in the software industry supports his ability to manage customer inquiries effectively.
Previous Experience at Sopra Banking Software
Before his current role, Daniel Gray worked at Sopra Banking Software as a Software Support Analyst from 2020 to 2021. During his time in this position, he provided technical support and assistance to clients, contributing to the overall customer experience. His tenure in this role lasted for one year in Sheffield, England.
Experience at Marketing Labs
Daniel Gray was employed at Marketing Labs - SEO & AdWords Experts from 2018 to 2020. He worked there for two years, gaining experience in digital marketing strategies, specifically focusing on search engine optimization and advertising. This role helped him develop skills that are beneficial in customer service and client interaction.
Background in Application Support
Prior to his roles in customer service and digital marketing, Daniel Gray served as an Application Support Analyst at inspHire Rental Software from 2013 to 2017. Over four years, he provided support for software applications, assisting users with technical issues and ensuring smooth operation of the software.
Education at Newark & Sherwood College
Daniel Gray studied at Newark & Sherwood College. His education provided him with foundational knowledge and skills that have supported his career in the software and customer service sectors.