Denise Ortiz Caso
About Denise Ortiz Caso
Denise Ortiz Caso is a Senior Project Manager at Sopra Banking Software in Paris, France, where she has worked since 2019. She has extensive experience in managing documentation projects and writing functional content across various fields.
Work at Sopra Banking Software
Denise Ortiz Caso has been employed as a Senior Project Manager at Sopra Banking Software since 2019. Based in Paris, Île-de-France, France, she has accumulated five years of experience in this role. Her responsibilities include leading product documentation projects and ensuring effective communication with top management through meetings and workshops. She manages the documentation process, which encompasses maintenance, versioning, and tool management.
Previous Experience in Documentation Management
Prior to her current role, Denise worked at Coheris as a Documentation Manager from 2015 to 2017. In this position, she was responsible for overseeing documentation processes. Earlier, she served as a Technical Writer Intern at KXEN from 2011 to 2012. Additionally, she worked as a Consultant at Geoservices (Acial) for one month in 2013 and as a Technical Writer at Neocase Software, Inc. from 2013 to 2015.
Education and Expertise
Denise Ortiz Caso studied at Université de Rouen and furthered her education at Université Denis Diderot (Paris VII), where she achieved a Master 2 (M2) in CDMM from 2011 to 2012. Her educational background supports her expertise in documentation, particularly in deploying Publication Portal and CMS Tools. She has a strong foundation in writing functional content, including Release Notes and Reference Guides.
Documentation Skills and Tools
Denise has extensive experience in documenting applications across various fields, including oil-drilling monitoring, data-mining, and programmatic ad campaigns. She utilizes a wide range of documentation tools such as Author-it, Help&Manual, Dita standards, FrameMaker, Confluence, MadCap Flare, and GitLab. Her role involves managing diverse worker profiles, including interns and career changers, enhancing her leadership in documentation projects.