Joanne Nicholson
About Joanne Nicholson
Joanne Nicholson is an IT Systems & Product Trainer at Sopra Banking Software in Sheffield, United Kingdom, where she has worked since 2019. She has a background in IT support and management information systems, having held various roles at Barnsley Council and Sheffield City Council.
Work at Sopra Banking Software
Joanne Nicholson has been employed at Sopra Banking Software since 2019, serving as an IT Systems & Product Trainer. In this role, she is responsible for training staff and clients on various IT systems and products, ensuring they understand the functionalities and applications of the software solutions provided by the company. Her position is based in Sheffield, United Kingdom, where she has contributed to the training and development of users in the banking software sector.
Previous Experience at Barnsley Council
Prior to her current role, Joanne Nicholson worked at Barnsley Council as IT Support (Sims) from 2018 to 2019. During her 11-month tenure, she provided technical support for the SIMS software, which is widely used in educational institutions for managing student information and administrative tasks. Her experience in this role contributed to her expertise in IT support within the public sector.
Experience at Sheffield City Council
Joanne Nicholson has extensive experience with Sheffield City Council, where she held multiple roles. She served as the Management Information Systems (MIS) Help Desk Manager from 2003 to 2008 for five years, overseeing the help desk operations and ensuring effective support for management information systems. Following this role, she worked as a Management Information Systems Consultant from 2009 to 2011 for two years, providing expert advice and solutions related to MIS.
Education and Expertise
While specific educational details are not provided, Joanne Nicholson's career trajectory indicates a strong background in IT systems and management information systems. Her roles have required a deep understanding of software applications, user training, and technical support, showcasing her expertise in these areas. This knowledge is essential for her current position as an IT Systems & Product Trainer at Sopra Banking Software.