Kelvin Gooding
About Kelvin Gooding
Kelvin Gooding is a Technical Operator currently employed at Sopra Banking Software in Dunstable, United Kingdom. He has a diverse background in technical support and customer service, having worked in various roles at Computacenter, Byways Group, and Primark over the years.
Current Role at Sopra Banking Software
Kelvin Gooding has been employed as a Technical Operator at Sopra Banking Software since 2018. He has worked in this position for six years in Dunstable, United Kingdom. In this role, he is responsible for various technical operations that support the company's banking software solutions.
Previous Experience at Computacenter
Kelvin Gooding held multiple positions at Computacenter. He worked as a First Line Analyst from 2015 to 2016 for eight months and later served as a Technical Coordinator from 2016 to 2017 for seven months. Additionally, he was involved in Remote Hardware Support for six months in 2016. His roles at Computacenter contributed to his technical expertise and operational skills.
Background in Help Desk Support
Prior to his current role, Kelvin Gooding worked at Byways Group as Help Desk Support from 2012 to 2015 for three years. He also served as a Senior Service Desk Analyst at Plan-Net from 2017 to 2018 for six months. These positions provided him with experience in customer support and technical troubleshooting.
Education and Training
Kelvin Gooding attended Lea Manor High School from 2004 to 2009, completing his secondary education. He furthered his studies at Barnfield College from 2009 to 2012, where he gained additional knowledge and skills relevant to his career in technology and support services.
Early Career at Primark
Kelvin Gooding began his career at Primark, where he worked as a Sales Assistant from 2010 to 2012 for two years. He also held a position at Primark as a Customer Service Desk representative from 2011 to 2012 for one year. These roles helped him develop customer service skills that are applicable in his technical support roles.