Luis Martinez
About Luis Martinez
Luis Martinez is a Senior Information Technology Support Engineer at Sopra Banking Software, where he has worked since 2023. He has a diverse background in IT support and engineering, with previous roles at OneTrust and various other organizations.
Work at Sopra Banking Software
Luis Martinez has been employed at Sopra Banking Software as a Senior Information Technology Support Engineer since 2023. In this role, he is responsible for providing technical support and solutions to enhance the efficiency of banking software systems. His tenure at Sopra Banking Software has lasted for 10 months, during which he has contributed to the organization's IT support operations.
Previous Experience in Information Technology
Prior to his current position, Luis Martinez worked at OneTrust as a Senior Information Technology Support Engineer from 2022 to 2023. He also served as an Information Technology Support Engineer at OneTrust from 2021 to 2022. His experience in IT support includes roles at various organizations, including a contract position with Gwinnett County Government and a technical support role at Treat.
Internship Experience
Luis Martinez began his career with internship roles that provided foundational experience in the IT field. He worked as a College Intern at AAA for 5 months in 2019 and later completed a 2-month internship as an Information Technology Intern at OneTrust in 2020. These positions helped him develop essential technical skills and knowledge in information technology.
Educational Background in Information Systems
Luis Martinez studied at Georgia Gwinnett College, where he focused on Systems and Security. He achieved a degree in Information Systems, completing his studies from 2016 to 2020. This educational background has equipped him with the necessary skills and knowledge to excel in his roles within the information technology sector.
Early Career in Customer Service
Before transitioning fully into the IT field, Luis Martinez worked at Starbucks as a Shift Supervisor from 2016 to 2018. This role involved managing customer service operations and team leadership, which provided him with valuable experience in communication and management skills that are applicable in his current IT support roles.