Madhavi Mishra
About Madhavi Mishra
Madhavi Mishra is a Customer Success Manager at Sopra Banking Software in Sheffield, England, with over 13 years of experience in the training, banking, and education sectors. She holds a Bachelor of Commerce from Patna University and an MBA in Marketing and Finance from ICFAI Business School.
Work at Sopra Banking Software
Madhavi Mishra has been serving as a Customer Success Manager at Sopra Banking Software since 2022. Based in Sheffield, England, she focuses on ensuring customer satisfaction and enhancing client relationships within the banking software sector. Her role involves understanding customer needs and aligning them with the company's offerings to drive success.
Education and Expertise
Madhavi Mishra holds a Bachelor of Commerce (B.Com.) degree from Patna University, which she completed from 2003 to 2006. She furthered her education by obtaining a Master of Business Administration (MBA) with a focus on Marketing and Finance from ICFAI Business School between 2006 and 2008. Her educational background provides a strong foundation for her roles in customer success and management.
Background in Customer Success and Sales
Prior to her current position, Madhavi worked as a Customer Success Manager at Next Education India Pvt Ltd from 2021 to 2022. She also served as an Area Sales Manager at Karadi Path Education Company from 2018 to 2021. Her experience spans over 13 years across various industries, including training, banking, and education, highlighting her adaptability and expertise in client relations.
Professional Experience in Education and Banking
Madhavi's career includes significant roles in both the education and banking sectors. She worked as a Manager at Kotak Mahindra Bank from 2008 to 2009 and as an Educational Technologist and Trainer at Shiv Nadar Foundation in 2013. Additionally, she was a Program Manager for School Programs at Mind Edutainment (P) Ltd from 2009 to 2013. This diverse experience contributes to her comprehensive understanding of customer needs across different domains.
Skills and Professional Development
Madhavi Mishra is self-motivated and aims to utilize her knowledge to enhance her skills while contributing to organizational growth. She possesses a strong inclination towards challenging professional profiles, which reflects her commitment to continuous improvement and professional development in her career.