Mohammed Bin Ahmed
About Mohammed Bin Ahmed
Mohammed Bin Ahmed is a DevOps Engineer at Sopra Banking Software in Dubai, UAE, where he has worked since 2019. He has extensive experience in IT support and infrastructure management, with a background in various communication and project management tools.
Work at Sopra Banking Software
Mohammed Bin Ahmed has been employed as a DevOps Engineer at Sopra Banking Software since 2019. His role is based in Dubai, United Arab Emirates, where he has contributed to various projects over the past five years. His responsibilities include managing IT infrastructure and ensuring efficient service delivery within the organization.
Previous Experience at Meydan Group
Before joining Sopra Banking Software, Mohammed worked at Meydan Group as an IT Support Engineer from 2015 to 2019. During his four years in this position, he provided technical support and managed IT service desk operations, enhancing the overall IT service delivery within the company.
Background in IT Support and Sales
Mohammed's career began at Dulsco, where he served as a Junior IT Sales & Support Engineer from 2012 to 2015. This role in Abu Dhabi, United Arab Emirates, provided him with foundational experience in IT support and sales, contributing to his skill set in the technology sector.
Education and Expertise
Mohammed holds a Bachelor's Degree in Information Technology from Osmania University, which he completed from 2007 to 2011. His educational background has equipped him with a strong foundation in IT principles, further enhanced by his practical experience in various IT roles.
Technical Skills and Proficiencies
Mohammed possesses a range of technical skills, including expertise in IT Service Desk Management using tools such as Manage Engine, Jira Service Desk, and ServiceNow. He is proficient in IT Infrastructure Management, IT Asset Management, and has experience in ERP Support with Coins and CRM Administration with Salesforce. Additionally, he is skilled in managing Atlassian Cloud Administration tools, including Jira Software and Confluence.