Nicholas Deacon
About Nicholas Deacon
Nicholas Deacon is an Account Manager at Sopra Banking Software in Bristol, England, with over fifteen years of experience in customer and account management within the Wholesale Finance sector. He specializes in IT software management and demonstrates strong skills in change and release management, requirements gathering, and business development.
Work at Sopra Banking Software
Nicholas Deacon has been employed as an Account Manager at Sopra Banking Software since 2020. He operates from the Bristol office in England, where he has accumulated four years of experience in this role. His responsibilities include managing client accounts and ensuring the successful delivery of IT software management and release development projects. Nicholas's role involves coordinating with various stakeholders to meet project deliverables within established timelines.
Previous Experience at Apak Group Limited
Before joining Sopra Banking Software, Nicholas Deacon worked at Apak Group Limited as a Client Relationship Manager from 2014 to 2020. During his six-year tenure in Bristol, he focused on maintaining and enhancing client relationships, which contributed to business development initiatives. His experience in this role further solidified his expertise in customer and account management within the Wholesale Finance sector.
Background in Customer Service
Nicholas Deacon began his career in customer service, working as a Customer Service Advisor at Motability Operations from 2008 to 2014. His six years in this position in Bristol provided him with foundational skills in customer interaction and support. This experience has been instrumental in shaping his approach to account management and client relations.
Education and Expertise
Nicholas Deacon completed his education at St. Augustine's Catholic College, where he achieved his GCSE qualifications from 1994 to 1999. His academic background, combined with over fifteen years of professional experience, has equipped him with strong skills in change and release management, requirements gathering, and business development within the IT sector.
Skills in Communication and Organization
Nicholas Deacon demonstrates strong organizational skills, effectively coordinating internal and external stakeholders to achieve project goals. He possesses excellent interpersonal and communication skills, allowing him to liaise with clients and foster mutual understanding. His analytical and problem-solving abilities contribute to improving efficiency and resolving issues in a diplomatic manner.