Oliver Morris
About Oliver Morris
Oliver Morris is a Senior Service Desk Analyst at Sopra Banking Software, where he has worked since 2021. He progressed to this role after completing an apprenticeship and gaining experience as a Service Desk Analyst over four years.
Work at Sopra Banking Software
Oliver Morris has been employed at Sopra Banking Software since 2016. He began his career as an Apprentice Service Desk Analyst, where he worked for one year. Following this, he served as a Service Desk Analyst from 2017 to 2021. In 2021, he was promoted to Senior Service Desk Analyst, a position he has held for three years. His roles have involved responsibilities in system administration and report writing, contributing to the operational efficiency of the service desk.
Education and Expertise
Oliver Morris studied at Brinsworth Academy from 2011 to 2016, where he focused on Information Technology. His education laid the foundation for his career in IT support. He completed an apprenticeship shortly after graduating, which enabled him to transition into a full-time role in the IT sector. His expertise includes report writing and system administration, skills that are essential in his current position.
Background
Oliver Morris began his professional journey in the IT field after completing his secondary education. He undertook an apprenticeship that lasted one year, which provided him with practical experience and led to a full-time position at Sopra Banking Software. His career progression reflects a commitment to developing his skills and advancing within the organization.
Achievements
Oliver Morris achieved a promotion to Senior Service Desk Analyst within five years of joining Sopra Banking Software. This advancement highlights his dedication and capability in the service desk environment. His experience spans various roles within the company, showcasing his growth and adaptability in the IT support sector.