Palak Jain
About Palak Jain
Palak Jain is a Product Owner at Sopra Banking Software, where she has worked since 2021, focusing on innovative solutions for commercial lending. Previously, she served as an Application Owner and Business Analyst at ICICI Bank from 2018 to 2021.
Work at Sopra Banking Software
Palak Jain currently serves as a Product Owner at Sopra Banking Software, a position held since 2021. In this role, she is responsible for delivering innovative solutions for commercial lending within the Cassiopae product. Her responsibilities include managing the end-to-end development of change requests, from requirement gathering to delivery. She interfaces with stakeholders to define the functional scope for each product increment sprint, ensuring alignment with business needs and objectives.
Previous Experience at ICICI Bank
Prior to her current role, Palak Jain worked at ICICI Bank as an Application Owner and Business Analyst from 2018 to 2021 in the Hyderabad Area, India. During her three years at ICICI Bank, she gained experience in managing application development and business analysis, contributing to various projects that enhanced banking operations and customer service.
Education and Expertise
Palak Jain holds a Post Graduate Diploma in Banking from Manipal Academy of Higher Education, where she studied from 2017 to 2018. She also earned a Bachelor of Technology in Computer Science from Vidya College of Engineering, completing her studies from 2012 to 2016. Her educational background provides her with a strong foundation in both banking and technology, which she applies in her current role as a Product Owner.
Key Responsibilities and Skills
In her role, Palak Jain translates stakeholder requirements into functional specifications, epics, user stories, and process diagrams. She works with development banks across multiple geographies, including the International Finance Corporation (IFC). Palak adopts changes for continuous improvement, focusing on increasing productivity and quality deliverables. She effectively manages a scrum team and ensures timely communication and feedback among stakeholders.